FAQs

 

Q: Are your phone cases authentic? A: Yes, all of our phone cases are 100% authentic and original. We take pride in offering only the best quality products to our customers.

 

Q: How long does it take to ship my order? A: Shipping times vary depending on your location and the shipping method you choose at checkout. We offer standard and expedited shipping options, and we strive to get your order to you as quickly as possible.

 

Q: What if I don't like the phone case I received? A: If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. We will provide instructions on how to return the product for a refund or exchange. Note that some products may not be eligible for returns or refunds.

 

Q: Can I cancel my order? A: If you wish to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will cancel your order and issue a full refund.

 

Q: Do you offer phone cases for other brands besides iPhone? A: Currently, we specialize in phone cases for iPhones. However, we may expand our product line in the future to include cases for other brands.

 

Q: How do I care for my phone case? A: To keep your phone case in good condition, we recommend wiping it down with a soft cloth periodically. Avoid exposing it to extreme temperatures or moisture, and handle it with care to avoid scratches or other damage.

 

Q: Can I track my order? A: Yes, you will receive a tracking number once your order has been shipped. You can use this number to track your package online.

 

Q: What payment methods do you accept? A: We accept payment through our secure payment gateway using PayPal only at the moment.

 

Thank you for choosing [Your Business Name] for your phone case needs. If you have any additional questions or concerns, please don't hesitate to contact us.